FAQs

Frequently asked questions answered.
Here are some answers to our most frequently asked questions..
Are watchbands adjustable?
Yes, all watchbands are adjustable to better fit your wrist. Simply add or remove a few links from the watchband with the delivered tool.
What is the warranty?
All relux watches come with a 1 year warranty, automatically activated by the serial number on the timepieces backplate and warranty card provided.
Do you offer exchanges?
As long as you did not remove any protective foils you may exchange your watch within 30 days from the date of delivery.
What is the difference between Magnus Watches and other similar styled watches available online?
Compared to other similarly designed watches, relux branded watches have true custom 3D modeling under the sapphire crystal, unlike paper back watches found elsewhere. www.storerelux.com are the only places where you can buy official relux watches. Be aware that counterfeit or counterfeit watches can be purchased online. relux is not responsible for any purchases done on any other website.
Are manufacturer logos displayed on the watches?
The logos on the watches are dependant on the style of watch. Please see our social media for more information.
Are relux watches waterproof and durable?
Yes, our watches are 30M / 3ATM water resistant and built to the highest of standards using toughened materials.